YOUR NAME
Senior Project & Program Manager | PMO Leadership · Implementation · AI-Enabled Operations
(000) 000-0000 | you@example.com | YOUR CITY, FL | Open to Remote | linkedin.com/in/YOUR-HANDLE | example.com
PMP® · ClickUp Verified Consultant · ClickUp Advanced AI Expert · Professional Scrum Master™ I · Six Sigma Yellow Belt
Summary
PMP-certified project and program manager with 15 years running delivery organizations and building the systems underneath them. Spent nearly seven years at a $30M digital media holding company, promoted from Operations Manager to Director of Project Management, delivering 500+ projects across six subsidiaries and leading or co-leading four company acquisitions. Established the group's first PMO and directed up to five project managers. Now one of ClickUp's officially Verified Consultants, deploying workflow automation and AI agents for client organizations. Operational lift is the through-line: milestone completion 60% to 80%, $250K in annual savings, 20% margin improvement, 4,000 contractors migrated to a new payments platform in 30 days.
Experience
Your Business LLCFebruary 2021 – Present
Owner & Principal Consultant · YOUR CITY, FL (Remote)
- Selected into ClickUp's Verified Consultant Program (2026), the vendor's official third-party validation of implementation expertise.
- Run structured workflow assessments with founders and executive teams, then architect and deliver the operating system that follows: requirements discovery, workspace design, data models, dashboards, automations, and AI agents that replace manual coordination company-wide.
- Drive adoption across the whole business rather than a single department, delivering full builds on a fixed one-day engagement model that demands exceptional scoping discipline.
PRIOR EMPLOYEROctober 2017 – July 2024
$30M digital media holding company, six subsidiaries: A SUBSIDIARY, A SUBSIDIARY, A SUBSIDIARY, A SUBSIDIARY, A SUBSIDIARY, SEOJet · YOUR CITY, FL
- Delivered 500+ projects across six subsidiaries through an aggressive acquisition strategy, moving between business units to solve whatever the portfolio needed next.
Director of Project ManagementMarch 2023 – July 2024
- Established the company's first PMO across all six subsidiaries, raising quarterly milestone completion from 60% to 80% while directing up to five project managers.
- Built a fully automated contract management system from scratch with two developers and the CEO, CFO and CSO, replacing desktop Word files with a database-logged platform that now handles $10M+ in contracts and hundreds of contracts monthly for a 10-person sales team.
- Pioneered an industry-first link building product by integrating an OpenAI language model with the company's vectorized guest post inventory, the fastest-growing offering in the organization.
- Led emergency implementation of a payment platform payment compliance under regulatory risk, migrating 4,000 freelancers in 30 days.
Senior Project ManagerJanuary 2019 – March 2023
- Led or co-led four company acquisitions, including full integration of an acquired freelance marketplace: carried 40+ international contractors through the transition and COVID with 90% retention.
- Delivered 100+ strategic projects that improved product margins 20% and produced $250,000+ in annual savings.
- Rewrote company-wide training documentation and retrained delivery teams, supporting a product line that surpassed $5M in sales.
- Led a publisher management audit covering 379 publishers, centralizing issue tracking and reshaping outreach strategy.
- Cut system fraud 30% through security enhancements including VPN and IP restrictions.
Operations ManagerOctober 2017 – January 2019
- Stabilized an acquired freelance writer marketplace: 150+ system enhancements and two new product lines, breaking the monthly revenue record by 18% within six months.
- Restructured the platform fee model, raising overall profitability 28%, and cut fraud 60% through data-driven security upgrades.
- Built and led a 5-person remote team through post-acquisition integration.
Small Moving Inc.May 2011 – October 2017
Operations Manager · YOUR CITY, FL
- Led the digital transformation that grew online sales from 3% to 48% of revenue, managing $100K+ annual advertising budgets and self-teaching web development, Google Ads and QuickBooks to do it.
- Reduced labor costs 12% through KPI-based performance tracking and incentive design, managing a team of 30+ across multiple locations.
Certifications
Project Management Professional (PMP)®, Project Management Institute · ClickUp Verified Consultant (2026) · ClickUp Advanced AI Expert · Professional Scrum Master™ I, Scrum.org (July 2024) · Six Sigma Yellow Belt, CSSC (June 2024) · Google Project Management Certificate, Coursera (April 2022) · Career Essentials in Generative AI, Microsoft & LinkedIn (July 2023) · AI For Everyone, DeepLearning.AI (September 2023)
Education
University of South Florida, YOUR CITY — B.S., Marketing · December 2017
Skills
Project & Program Delivery: PMO Establishment · Program Management · Portfolio Management · Project Governance · Risk Management · Resource Planning · Agile · Scrum · Waterfall · Hybrid · Executive Steering Committees
Implementation: Requirements Discovery · Solution Design · System Configuration · Data Migration · M&A Integration · Change Management · Adoption Strategy · User Enablement & Training · SOP Development
Automation & AI: Workflow Automation · AI Agent Deployment · LLM / OpenAI Integration · Systems Integration · Process Reengineering
Platforms: ClickUp (Verified Consultant) · Jira · Asana · Salesforce · a payment platform · QuickBooks · Excel / Google Sheets